Reference

Terms & Conditions For Your Account

langit 128 Terms & Conditions set out how you open, use and close your account, including wallet checks for DANA, OVO, GoPay and QRIS.

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langit 128 Terms & Conditions For Your Account
HELP WITH POLICY STEPS

Where To Ask About These Terms

A clear support path helps when a Terms & Conditions question affects your account or wallet status. Use the support route shown in our account area and include your account identifier, the relevant date and a payment reference where one exists. We can explain a clause, check whether a phone verification step is pending and direct you to the current policy wording. For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, keep your receipt ready. Our displayed support hours apply to the contact route available to you.

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Policy questions

Ask us to clarify a Terms & Conditions clause through the support route displayed in your account area. Include the section name and your account identifier so we can address the exact rule rather than send a general reply.

Wallet status

If a DANA, OVO, GoPay or QRIS record does not match your account, send the payment reference and receipt through the listed support path. We use those details to check the transaction status against the account terms.

Access concerns

When phone verification or a local access rule interrupts your account, contact us through the same support route. Tell us what screen you reached and whether you are using mobile or desktop, with access depending on local law.

ACCOUNT SAFEGUARDS

How We Apply The Policy

Our Terms & Conditions work alongside account controls rather than replacing them. We use the details you submit to identify the account, match payment records and respond to policy requests.

Account data

We handle the account details you submit for access checks, support replies and payment matching. Keep your name, phone details and wallet information accurate so the Terms & Conditions can be applied to the correct account.

Cookies

Cookies may keep sign-in preferences and page settings available during your visit. Our Terms & Conditions treat these tools as part of account access, so clearing them can require you to repeat a login or verification step.

Login security

You are responsible for keeping login details private and for telling us through the support route if you suspect access by someone else. We may ask for account checks before discussing records or changing account details.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained to reconcile account activity. A receipt or reference number helps us investigate a mismatch under the applicable payment clause.

Retention requests

If you want to ask how long a particular account record is kept, contact us with the relevant account detail and policy section. We will assess the request against legal, payment and account-record obligations.

Policy changes

When we change these Terms & Conditions, we place the updated wording on this page and identify the current version by its page date. Check it before using the account, especially after a payment or access rule changes.

Answers Before You Open An Account

The questions below cover the points most often raised before an account is opened or a payment is made. Each answer refers back to the Terms & Conditions rather than describing unrelated lobby features. If your situation is unusual, contact us through the displayed support route with your account and payment reference. Access depends on local law, including for anyone connecting from Indonesia.

They cover account opening, phone verification, login duties, payment ownership, transaction checks, access rules, policy changes, data handling and support requests. They also explain how DANA, OVO, GoPay, QRIS, bank transfer and virtual account references fit into account activity.

Access depends on local law. Before opening an account, you must confirm that use is permitted where you are located and provide accurate account details. We may limit access when a legal, verification or account-record requirement cannot be satisfied.

Phone verification helps connect the account to the contact detail you provided and supports account recovery or payment checks. If verification is requested, complete it before account access. We may pause an account step when the submitted details do not match.

Our Terms & Conditions require payment methods to belong to you or be properly authorised for your account. Do not use another person’s DANA, OVO, GoPay or QRIS details. Contact support before proceeding if a payment record has been entered incorrectly.

Use the support route shown in your account area and state which detail needs correction. Include your account identifier and the reason for the request. We may ask for verification before changing phone, identity or payment-related information.

We place revised Terms & Conditions on this page and identify the current wording by its page date. You should check the page before continuing after a change. If a clause is unclear, send the section name to support for clarification.

Read the access clause first, then contact us through the displayed support path with your account identifier, device type and any payment reference involved. We can explain whether the restriction relates to verification, account data, payment matching or local law.

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